We want to make your skin more beautiful - which also means that we do not want to expose you to any risks. Our high standards of professional, hygienic work are voluntarily and regularly confirmed by renowned institutes. So you can be sure that every employee in our company is looking for the best possible work hygiene.
Since October 2016, we have been awarded the Deutsches Hygienezertifikat® (German Hygiene Certificate). This ensures that our company complies with all statutory hygienic standards, that the personnel is thoroughly trained and that the disinfectants are appropriately.
The employees of the Deutsches Hygienezertifikat® have already supported us in the phase of selection of the shop floor as well as of the furniture in order to promote the guarantee of high hygienic standards during operation.
The ServiceQualität Deutschland initiative in Hessen (SQD) certified us in September 2016 in stage I with the overall opinion "exemplary". This certification is particularly important since EbenSo® is, according to SQD, the first startup to receive this certification. The SQD offers a three-step system for the gradual and continuous improvement of services and offers.
We have defined all business processes by means of the methodology of ServiceQualität Deutschland and will now continuously improve the methodology from the further experience of these processes and adapt them to the changing needs and expectations of our customers.
If you have a suggestion, what we can do better for our customers or if you have not liked something, I, as a founder, would be happy if you would send me an e-mail. I can assure you that we take every incident and criticism as an incentive to align our service even more appropriately to the needs of our customers.